Industry Insights |Pixel Bloom Solution https://answernet.com/category/industry-insights/ Wed, 30 Jul 2025 15:47:05 +0000 en-US hourly 1 https://answernet.com/wp-content/uploads/2022/04/cropped-favicon-01-32x32.png Industry Insights |Pixel Bloom Solution https://answernet.com/category/industry-insights/ 32 32 What is Contact Center Outsourcing and Why Does it Matter? https://answernet.com/what-is-contact-center-outsourcing-and-why-does-it-matter/ Wed, 30 Jul 2025 15:47:04 +0000 https://answernet.com/?p=94871 To blend tech with a human touch, turn to contact center outsourcing. Here’s all you need to know about the service.

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]]> Watch Workforce Retention Soar With an Ethics Hotline https://answernet.com/watch-workforce-retention-soar-with-an-ethics-hotline/ Fri, 11 Jul 2025 18:11:29 +0000 https://answernet.com/?p=94625 Ethics hotlines are more than an increasingly popular trend—they’re a company commitment to integrity that soars workforce retention.

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]]> What is the Most Direct Cause of Customer Loyalty and Retention? https://answernet.com/what-is-the-most-direct-cause-of-customer-loyalty/ Tue, 08 Jul 2025 19:00:49 +0000 https://answernet.com/?p=94534 Curious decision makers ask, “What is the most direct cause of customer loyalty and retention?” We’ve got an answer: customer experience.

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]]> To Build Your Best Team, Lead With Strong Work Values https://answernet.com/to-build-your-best-team-lead-with-strong-work-values/ Tue, 24 Jun 2025 16:04:05 +0000 https://answernet.com/?p=94505 Most leaders want their best team but struggle to improve. Research shows that leading with these work values will change that

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]]> Avoid Recruiting Monthly Payments With Long Term Employees https://answernet.com/avoid-recruiting-monthly-payments-with-long-term-employees/ Fri, 20 Jun 2025 19:03:11 +0000 https://answernet.com/?p=94522 Recruiting monthly payments drag on to cost businesses thousands of dollars and hundreds of hours. Long term employees fix that.

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]]> How Call Center Training Drives Business Success https://answernet.com/how-call-center-training-drives-business-success/ Tue, 17 Jun 2025 15:44:45 +0000 https://answernet.com/?p=94139 The best call center training teaches agents to discuss what customer problem the products or services solve. It’s a human experience.

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]]> How Legal Intake Services Elevate Your Law Firm https://answernet.com/how-legal-intake-services-elevate-your-law-firm/ Wed, 11 Jun 2025 15:06:47 +0000 https://answernet.com/?p=94133 Law firms, here’s what you need to know about legal intake services, legal intake call centers and cutting-edge technology.

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]]> How to Discover CX Meaning: IQ, EQ, and CQ https://answernet.com/how-to-discover-cx-meaning-iq-eq-cq/ Tue, 13 May 2025 22:00:32 +0000 https://answernet.com/?p=93793 Stop asking “what does CX mean” and start your business-defining transition towards fostering CX meaning.

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]]> The Costs of Missed Calls in Medical Offices and How to Avoid Them https://answernet.com/costs-of-missed-calls-in-medical-offices-and-how-to-avoid-them/ Fri, 09 May 2025 21:07:00 +0000 https://answernet.com/?p=93784 Missed calls in medical offices cost revenue, delay care and frustrate patients. Learn how to avoid this.

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]]> Why Your Contact Center Belongs at the Heart of Your New Supply Chain Strategy https://answernet.com/contact-center-new-supply-chain-strategy/ Mon, 05 May 2025 20:40:12 +0000 https://answernet.com/?p=93465 TPV (Third-party verification) plays a vital role in providing an unbiased evaluation of a company’s services, ensuring reliability

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